Shipping Policy

Last updated: October 20, 2026

Destinations & shipping costs

We ship to most countries worldwide. Available shipping methods and costs are shown at checkout.

Order processing

We aim to dispatch orders within 1–2 business days of receiving payment. During drops, sales and other busy periods, processing may take up to 6 business days.

Delivery times

Estimated delivery times from dispatch:

• Express: 1–2 business days

• Economy: 4–7 business days

Delivery times vary by destination and are estimates. Customs clearance and carrier delays may affect arrival times. Orders to the United States may take up to 5 additional business days for customs clearance.

Duties & taxes

Duties and taxes are included for all orders delivered to the European Union, United States and Australia, with no additional duties or taxes payable on delivery.

For all other destinations, local taxes, customs duties and carrier fees may apply. Any charges collected at checkout will be shown before payment. Charges not collected at checkout are the customer’s responsibility and may be payable before or upon delivery.

Tracking

Once your order ships, we’ll send a shipping confirmation with tracking details where available. Tracking information may take some time to update.

Address changes & cancellations

Please check your delivery address before placing your order. If you need to change or cancel an order, contact us as soon as possible. Changes may be possible before dispatch but cannot be made once the order is in transit.

Delivery issues

If your order is delayed, lost or arrives damaged, contact us at info@lacdemure.com so we can help resolve the issue.

Contact

Lac Demure ApS
Westend 4, st tv, 1661 København V, Denmark
VAT: 44105667
info@lacdemure.com